If you see the Restart and Show Password option, select it to restart your Mac then follow one of these instructions:. Remember: all Macs have this button, even if you have TouchID - you can also use it to restart your computerĪfter determining that you’re in the right place, enter any password three times until one of the following password reset options comes up:. If you find none of the above, the best thing to do is restart your device by pressing the power button for around 10 seconds - when it restarts you'll be in the right place. 
If prompted with a Switch User option, select it to get to the login window.If you see the Shut Down, Restart, and Sleep options you’re in the right place.The login window only appears when you turn on, restart, or log out of your Mac. If you don’t remember your account password or if the password isn’t approved, you can always select the reset option on the login screen.
Reset your password through the Reset Password assistant. Your Mac is impossible to unlock due to the password and you want a quick remote fix? Don't sweat it! Our technical experts have compilated a list of solutions so you can use it with no further problems.
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